FREQUENTLY ASKED QUESTIONS

Is it unlawful for you to fly your flag inverted?

UNITED STATES CODE TITLE 36 CHAPTER 10 § 176. Respect for flag
(a) The flag should never be displayed with the union down, except as a signal of dire distress in instances of extreme danger to life or property.

What methods of payment do you accept?

We accept Visa, MasterCard, or American Express for online payment.

Can I pay with a check or money order?

Sorry we do not accept checks or money orders.

Do you ship internationally?

For international orders, please email us at help@signofdistress.com for credit card processing and shipping costs.

What methods are available and what are the costs?

All products are shipped via the United States Postal Service.  Rates are based on location, weight of your package, and the shipping method that you choose. Prices subject to change.

Domestic Shipping Options: 
First Class Mail (2-6 day delivery / starts at $3.65)
Priority Mail (2-5 day delivery / starts at $6.60)
Express Mail (1-2 day delivery / starts at $20.65)
United Parcel Service also available.

Can I track my package?

First Class Mail and Priority Mail come with a Delivery Confirmation number that will be sent to you via email when your order is shipped to you.  A Delivery Confirmation number is similar to a tracking number, however information about the progress of your shipment is usually not updated until the day your shirt is delivered, and sometimes it says the package was delivered a day or two before it actually arrives in your mailbox. 

Express Mail comes with a tracking number that will be sent to you via email when we ship your order. United Parcel Service offers tracking through their website. A trackin gnumber that will be sent to you via email when we ship your order.

How do I know what size to order?

All of our shirts are printed on American Apparel shirts. American Apparel shirts are cut to be a bit more fitted than your standard t-shirt. They are also 100% cotton so you can expect them to shrink a bit.

The sizing chart for American Apparel’s men’s shirts can be found here:
Men's American Apparel Sizing Chart

The sizing chart for American Apparel’s women’s shirts can be found here. 
Women's American Apparel Sizing Chart

Sizes for our t-shirts that are not American Apparel are listed below:
(Size / Chest Dimension)
Small / 34 - 36 inches
Medium / 38 - 40 inches
Large / 42 - 44 inches
XL / 46 - 48 inches
XXL / 50 - 52 inches

What should I do if I was sent the wrong shirt or a defective shirt?

If you received the wrong product or the shirt is defective, please contact us at orders@signofdistress.com with your order number and specifics on what was wrong and we will take care of it ASAP.

How do I exchange a shirt I purchased? 
Unworn/unwashed shirts can be exchanged within 30 days of delivery.  The packing slip that was included with your order has the instructions for an exchange at the bottom of the page.  If you no longer have the packing slip, you can email us at orders@signofdistress.com and we will direct you on how you exchange your shirt.

Do you buy ideas for shirt and bumper stickers?

If you have a good idea, send it to us at ideas@signofdistress.com, and if we accept your idea we will pay you $100, give you a free t-shirt of your choice and an “American Made” American Flag to be hung right side up!  The more ideas you send in, the more it increases your odds that one of yours will be selected.  It is okay to include multiple ideas in one email.

Is it possible to change my order? 
If you made a mistake on your order or would just like to change something, please email us at orders@signofdistress.com and let us know.  If your order has not been shipped out yet, we should be able to make the change for you. Please include the order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed.

I did not receive a confirmation email, is there something wrong? 
Some email providers mark our confirmation emails as spam or block them completely.  You can check your spam folder to see if the email arrived there.  If you are not able to find it there, you can email orders@signofdistress.com and we can confirm that the order was placed.

Are shirts ever placed on backorder? 
We usually have all the shirts in stock but sometimes temporarily run out of a certain size of a design.  We will usually get the shirt back in stock within a week and we will send you an email right away notifying you of any out of stock situation.  If your order contains one or more shirts that are out of stock, then it will not typically be shipped out until all the shirts are in stock.

Will Signofdistress.com appear on my credit card bill?

Yes, Signofdistress.com will appear on your credit card bill.

Can I buy your shirts wholesale?

If you are interested in wholesale information, please contact us at info@signofdistress.com.  Please include your contact information, what type of retail store you are purchasing for, and a valid employer ID number.

I look really good in one of your t-shirts. Are you looking for models?

We are always looking for people that look good in one of our t-shirts.  Send us some photos of you having fun or just being yourself to photo@signofdistress.com. Please include your name, age, where you are from, and your email address. If we use any of your photos, we will email you a $5.00 off coupon on your next purchase.

If we have missed any questions or you have any other, questions please email us at info@signofdistress.com

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